Tidio

Tidio is a live chat and helpdesk platform whose Lyro AI agent answers customer questions on your site. Good for pitching an AI support layer to ecommerce clients.

The displayed entry amount depends on billing selection, and AI conversations are a separate allowance. No unambiguous monthly pilot total verified.

Needs confirmation · Checked 29 September 2026. Provider pricing · Research record

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Check the fit before choosing a plan.

Editorial trial guidance, rather than a hands-on benchmark or a promise of results.

A useful starting task
Adding support chat based on a shop’s approved information.
Your first test
Ask known FAQs and an undocumented refund question; inspect the handover.
What drives the cost
Conversation limits, support seats and integration features.
Watch out for
Keep policies current and route uncertain answers to a person.

Before subscribing, confirm the required integration, usage allowance, overage, export options and cancellation terms in the provider’s current documentation.

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